Name: Verizon Fios Internet
Rating: 3.8

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Liz Tucson, AZ

We have internet streaming issues regularly. We have an office grade ubiquity system in our small house (1200 Sq ft) and we can't get the wifi to the TV to work consistently.

2 years ago Edited July 21, 2022

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Queen Shavy Miami Beach, FL

I had Verizon fios not knowing that they did not yet fully service my area. After having no service for months I had a very hard time closing my account. It was frustrating and expensive.

3 years ago

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LueLue Ashburn, VA

Fios is great - especially during a storm:) I do think pricing could be better. With that said. . . service=great, price=a little too high.

3 years ago

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Mike D Lynchburg, VA

This was by far the best internet service I have ever had. It was fast and reliable and problems were rare.

3 years ago Edited July 20, 2022

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Steve Colella

The speed I receive is rarely the speed which is advertised that I am paying for. I often have trouble with unstable Internet signals and Internet coming in and out. The service used to be better than it is today.

3 years ago Edited July 20, 2022

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BrooklynWriter Brooklyn, NY

The internet speeds are fast, though I've had some problems with them going in and out; Once you've run through their promotion, it's expensive.

4 years ago

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BMF Smith Washington, DC

We have Verizon Fios Internet service and have enjoyed the connectivity speed on both ethernet and wireless devices.

5 years ago

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Jesse Rice Long Beach, MS

Quick fast and affordable networking services I never have problems streaming through the whole house

5 years ago

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Joanie Jeon Potomac, MD

It is very fast and quick. We have 3kids who are using 3 phones and 3 notebooks. No problem whole family are using wifi at the same time.

5 years ago

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fabulous_finn Gaithersburg, MD

I find FIOS internet to be the best internet provider by far. Their billing practices are a bit of a hassle, but overall I love my lightning-fast internet.

5 years ago

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Todd Homitz Evans City, PA

Great customer service and good competitive pricing. I've had some issues with their app but after a couple of calls everything is working fine.

5 years ago

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Susan Pleasant Grove, UT

Expensive, but quality product and service. Most far-reaching service for my needs. Great customer service.

6 years ago

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Darci Jensen Alpine, UT

Fios was way better than our exerience with Cox. Customer service was more on point and their apps were really easy to access and use.

6 years ago

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Katie Hope Easton, PA

Fast and reliable! Very good quality for low cost! Internet speed is out of this world. Fast and friendly service!

7 years ago

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Steve Pitman Largo, FL

Equipment is subpar and outdated,wifi signal is weak and limited in range,customer service is automated and nearly impossible to get a live representative

4 years ago

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Linda Staten Island, NY

Fast installation fast repair service and great phone support

5 years ago

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Mary Watertown, NY

Good customer service, speed can be slow at times, have to reboot at least twice a week

5 years ago

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Edward P Baum Lindenhurst, NY

I have Verizon Fios I'm very happy with the service although its on the pricey side.

5 years ago

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CMC

Good but never get the speed that i am paying for, customer service is usually very good

5 years ago

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Ron H

Good not great, once you get the newest equipment, life is good, old stuff(Quantum)) is crap

5 years ago

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Phil Cooke

Rarely have had an issue - reliable, high-speed, but expensive.

5 years ago

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Sunni

Reasonable cost, excellent array of program choices/packages. Including wifi

5 years ago

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Tina Philadelphia, PA

I love their customer service. They are always willing to work with you.

5 years ago

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Lori Burnsed Wesley Chapel, FL

Verizon was a great company, easy to work with and great customer service!

5 years ago

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TD

Excellent though expensive. Performance and customer assistance is very good

6 years ago

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Karen Adkins

They don't drop signal like Hughes net does and are more affordable.

6 years ago

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Arlene Crosson

Fantastic company and helpful customer service. No improvement necessary

6 years ago

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Thomas

Great Crisp and Clear. If a problem exist they are out on time and schedule.

6 years ago

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S.Faith Cherry Hill, NJ

Very good customer service. Deliver on time what they pricing and pricing remains tge same.

6 years ago

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Terrence Gray Woodbridge, VA

Good service and give gift cards to costomers who pau on tome for a year.

6 years ago

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Bell

My internet speeds are adequate and I use it mainly for music

7 years ago

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Brenda

Verizon Fios customer services agents are very professional.

7 years ago

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Gayle Moyer

It seems to be a reliable company, service has been consistent without many outages

7 years ago

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Eileen R White

Because they internet connection is very good and they provide great services

7 years ago

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Deborah Ramsey

The color is beautiful and they help you asap with any issue you encounter

7 years ago

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Mary P.

Fios is great but they since internet, phone and TV is bundled your bill is exhorbitant.

7 years ago

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Joyce Oliver

Most of the time internet is working, but sometimes it slows or drops off with no warning.

7 years ago

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William Elmont, NY

They're very reliable and good service.They have a good speed.

7 years ago

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Kelly

Never really had any problems. Customer service is very good.

7 years ago

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Rikki Racela Englewood, NJ

highly reliable service! everytime it storms in my area, other services go out but not Verizon!

1 year ago

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Brenda Steger Philadelphia, PA

Verizon is a reliable company that has offers and great deals on their internet services. Quick response to issues.

1 year ago

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C. Ward Lutherville-Timonium, MD

Great internet speed and pricing especially the bundles however not no unlimited data packages

1 year ago

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Rachel Rivera Yonkers, NY

I’ve had Verizon for at least 3 years the bill is consistent and so is the service

1 year ago

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Christal Hernandez Citrus Heights, CA

I absolutely love Verizon internet. Since I installed it, I have had no issues, it works GREAT!!

1 year ago

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Michelle Charles Fredericksburg, VA

There’s never any hick ups with the internet service definitely worth every dime

1 year ago

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Thomas SunHawk Indiana, PA

Great coverage and a simply great service! Always ready to assist in any problem.

1 year ago

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Tim Syzek Perry Hall, MD

Professional & timely online chat service setting up appointment(s) for landline repair work & router upgrade.

1 year ago

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Iesus ego confido in vobis New Port Richey, FL

The best feature of Verizon Fios is reliability. Verizon's fiber network has never let us down.

2 years ago

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KmMarilyn Mcleod-Biddle Seattle, WA

Good service however the pricing is a turn off for me when there are a lot of competitive companies that have just as good services for just a fraction of the price .

2 years ago

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Alicia Czaia - MacSorley Wentzville, MO

I was a customer in 2006 and man my service was always going out, I pray it's better now. Internet was pretty quick though

2 years ago